Privacy policy

Status: May 24, 2023

This privacy policy explains the type, scope, and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offering and the associated websites, functions, and content as well as external online presences, such as our social media profile (hereinafter jointly referred to as “online offering”). With regard to the terms used, such as “personal data” or their “processing”, we refer to the definitions set out in Art. 4 of the General Data Protection Regulation (GDPR).

Person responsible

Company: SkinHealthCampus e. V.
Country: Germany
Email address:

Types of data processed

  • Usage data (e.g., websites visited, interest in content, access times)

  • Meta/communication data (e.g., device information, IP addresses)

Processing of specific categories of data (Art. 9 para. 1 GDPR)

As a basic principle, no specific categories of data are processed unless provided by the user for that purpose, e.g., entered in online forms.

Categories of data subjects affected by the processing

Customers, interested parties, suppliers, visitors, and users of the online offering.
In the following, we also refer to the data subjects collectively as “users”.

Purpose of the processing

  • Provision of the online offering, its content, and functions

  • Provision of contractual services, other services, and customer care

  • Responding to contact requests and communicating with users

  • Marketing, advertising, and market research

  • Security measures

01 Relevant legal bases

In accordance with Art. 13 GDPR, we inform you of the legal basis of our data processing activities. If the legal basis is not stated in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6 para. 1 lit. a and Art. 7 GDPR, the legal basis for processing for the performance of our services and implementation of contractual measures as well as responding to enquiries is Art. 6 para. 1 lit. b GDPR, the legal basis for processing to fulfill our legal obligations is Art. 6 para. 1 lit. c GDPR, and the legal basis for processing to protect our legitimate interests is Art. 6 para. 1 lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

02. Changes and updates to the privacy policy

We ask you to inform yourself regularly about the content of our privacy policy. We will adapt the privacy policy as soon as any changes to our data processing activities make this necessary. We will inform you as soon as these changes require an act of cooperation on your part (e.g., consent) or other individual notification.

03. Security measures

We take appropriate technical and organizational measures in accordance with Art. 32 GDPR, taking into account the current state of the art, the cost of implementation, and the nature, scope, context, and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, to ensure a level of security appropriate to the risk. These measures include, in particular, ensuring the confidentiality, integrity, and availability of data by controlling physical access to the data, as well as the access, input, disclosure, safeguarding of availability, and their separation. Furthermore, we have established procedures that guarantee the exercising of data subjects’ rights, the deletion of data, and a reaction to any threats to data security. Furthermore, we take the protection of personal data into account when developing or selecting hardware, software, and procedures in accordance with the principle of data privacy through technological design and the use of data protection-friendly default settings (Art. 25 GDPR).

The security measures include, in particular, the encrypted transmission of data between your browser and our server.

04. cooperation with processors and third parties

If we disclose data to other persons and companies (processors or third parties) in the course of our processing activities, transfer data to them, or otherwise grant them access to the data, this is only done on the basis of legal permission, your consent, a legal obligation that provides for this disclosure, or on the basis of our legitimate interests (e.g., when using agents, web hosts, etc.).

If we commission third parties to process data on the basis of a so-called “processing contract”, this is done on the basis of Art. 28 GDPR.

05. Data transfers to third countries

If we process data in a third country, i.e., outside the European Union (EU) or the European Economic Area (EEA), or if data are processed in the context of the use of third-party services or the disclosure or transfer of data to third parties, this will only take place to the extent required to fulfill our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation, or on the basis of our legitimate interests. Subject to legal or contractual permissions, we only process or have data processed in a third country if the specific requirements of Art. 44 et seq. GDPR are met. This means, for example, that the processing takes place on the basis of specific guarantees, such as the officially recognized determination of a level of data protection corresponding to EU regulations or compliance with officially recognized specific contractual obligations (so-called “standard contractual clauses”).

06. Rights of the data subjects

You have the right to request confirmation as to whether the data in question are being processed and also to request information about this data as well as further information and a copy of the data in accordance with Art. 15 GDPR.

In accordance with Art. 16 GDPR, you have the right to request the completion of data concerning you or the rectification of inaccurate data concerning you.

In accordance with Art. 17 GDPR, you have the right to request that the data in question be deleted without undue delay or, alternatively, to demand that the processing of the data be restricted in accordance with Art. 18 GDPR.

You have the right to request to receive the data concerning you that you have provided to us in accordance with Art. 20 GDPR and to request its transfer to other controllers.

You also have the right to lodge a complaint with the competent supervisory authority in accordance with Art. 77 GDPR.

07. Right of withdrawal

You have the right to revoke your consent in accordance with Art. 7 para. 3 GDPR with effect for the future.

08. Right of objection

You can object to the future processing of data concerning you at any time in accordance with Art. 21 GDPR. The objection can be made in particular against processing for direct marketing purposes.

09 Cookies and right to object to direct advertising

You can use the button
Cookie settings
to reset or adjust your cookie settings at a later date.

We use both temporary and permanent cookies (non-essential cookies, however, only if you have actively consented to their use when selecting the cookies), i.e., small files that are stored on the user’s device (for an explanation of the term and function, see the last section of this privacy policy). Some of the cookies are used for security purposes or are necessary for the operation of our online offering (e.g., to display the website) or to save the user’s decision when confirming the cookie banner. In addition, we or our technology partners use cookies for reach measurement and marketing purposes, about which users are informed in the course of the privacy policy.

A general objection to the use of cookies for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US website or the EU website Furthermore, the storage of cookies can be changed by deactivating them in the browser settings. Please note that you may then not be able to use all the functions of this website. or the EU side be explained. Furthermore, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that you may then not be able to use all the functions of this website.

10. Deletion of data

The data processed by us will be deleted or their processing restricted in accordance with Art. 17 and 18 GDPR. Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory retention obligations. If the data are not deleted because they are required for other and legally permissible purposes, their processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.

In accordance with legal requirements, data are stored in particular for 6 years in accordance with Section 257 (1) HGB (trading books, inventories, opening balance sheets, annual financial statements, commercial letters, accounting vouchers, etc.) and for 10 years in accordance with Section 147 (1) AO (books, records, management reports, accounting vouchers, commercial and business letters, documents relevant for taxation, etc.).

11. Provision of contractual services

We process inventory data (e.g., names and addresses as well as the contact data of users), contract data (e.g., services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and providing services in accordance with Art. 6 para. 1 lit b. GDPR. The entries marked as mandatory in online forms are required for the conclusion of the contract.

Users can optionally create a user account in which they can, in particular, view their orders. As part of the registration process, users will be provided with the required mandatory information. The user accounts are not public and cannot be indexed by search engines. If users have terminated their user account, their data will be deleted with regard to the user account, unless their retention is necessary for commercial or tax law reasons in accordance with Art. 6 para. 1 lit. c GDPR. It is the responsibility of users to back up their data before the end of the contract in the event of termination. We are entitled to irretrievably delete all user data that were stored during the term of the contract.

We store the IP address and the time of the respective user activity as part of the registration and renewed logins as well as the use of our online services. The storage is based on our legitimate interests as well as those of the user to protect against misuse and other unauthorized use. These data are not passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Art. 6 para. 1 lit. c GDPR.

We process usage data (e.g., the websites visited on our online offering or interest in our products) and content data (e.g., entries in the contact form or user profile) for advertising purposes in a user profile, e.g., to display product information to users based on the services they have used to date.

The deletion takes place after the expiry of the statutory warranty and comparable obligations. The necessity to store the data is reviewed every three years. In the case of statutory archiving obligations, deletion takes place after their expiry (i.e., the end of commercial law (6 years) and tax law (10 years) retention obligations). Any information stored in the customer account remains until it is deleted.

12. Making contact

When contacting us (via contact form or email), the user’s details are processed in order to process the contact request and handle it in accordance with Art. 6 para. 1 lit. b) GDPR.

The user’s details may be stored in our customer relationship management system (CRM system) or comparable enquiry-related organizational structure.

We delete the enquiries when they are no longer required. We review the necessity to do so every two years. We store enquiries from customers who have a customer account permanently and refer to the information on the customer account for deletion. In the case of statutory archiving obligations, the deletion takes place after their expiry (i.e., the end of commercial law (6 years) and tax law (10 years) retention obligations).

13. Collection of access data and log files

On the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR, we collect data about every access to the server on which this service is located (so-called server log files). The access data include the name of the website accessed, the file, the date and time of access, the amount of data transferred, the notification of successful access, the browser type and version, the user’s operating system, the referrer URL (the previously visited page), the IP address, and the requesting provider.

Log file information is stored for security reasons (e.g., to investigate misuse or fraud) for a maximum period of seven days and then deleted. Data of which further storage is required for evidentiary purposes are excluded from deletion until the respective incident has been finally clarified.

14. Online presences in social media

We maintain online presences within social networks and platforms in order to communicate with the customers, interested parties, and users who are active there and to inform them about our services. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.

Unless otherwise stated in our privacy policy, we process users’ data if they communicate with us within the social networks and platforms, e.g., write posts on our online presences or send us messages.

15. Cookies and reach measurement

Cookies are items of information that are transferred from our web server or third-party web servers to the user’s web browser and stored there for later retrieval. Cookies may take the form of small files or other types of information storage.

We use “session cookies”, which are only stored for the duration of the current visit to our online presence (e.g., to enable the storage of your login status or the shopping cart function and thus the use of our online offer). A randomly generated unique identification number, i.e., a so-called session ID, is stored in a session cookie. A cookie also contains information about its origin and the storage period. These cookies cannot store any other data. Session cookies are deleted when you have finished using our online offering and, for example, log out or close the browser.

As part of this privacy policy, users are informed about the use of cookies for the purpose of pseudonymous reach measurement.

If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offering.

You can object to the use of cookies for reach measurement and advertising purposes via the deactivation page of the Network Advertising Initiative ( and additionally the US-American website ( or the European website ( contradict.

16. Google Analytics

On the basis of our legitimate interests (i.e., interest in the analysis, optimization, and economic operation of our online offering within the meaning of Art. 6 para. 1 lit. f. GDPR), we use Google Analytics, a web analytics service provided by Google LLC (Google). Google uses cookies (however, cookies are only used in this regard if you have actively consented to their use by clicking on them when selecting the cookies). The information generated by the cookie about the use of the online offering by the users is usually transmitted to a Google server and stored there.

Google will use this information on our behalf to analyze the use of our online offering by users, to compile reports on the activities within this online offering, and to provide us with further services associated with the use of this online offering and the use of the Internet. Pseudonymous user profiles can be created from the processed data. We use Google Analytics to display the ads placed by Google and its partners within advertising services only to those users who have also shown an interest in our online offering or who have certain characteristics (e.g., interests in certain topics or products determined on the basis of the websites visited) that we transmit to Google (so-called “remarketing” or “Google Analytics audiences”). With the help of remarketing audiences, we also want to ensure that our ads correspond to the potential interests of users and are not annoying.

We only use Google Analytics with activated IP anonymization. This means that the IP addresses of users are truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server and truncated there.

The IP address transmitted by the user’s browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly. Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offering and from processing this data by Google by downloading and installing the browser plug-in available at the following link:

You can find further information on data use by Google, setting and objection options on Google’s websites: (“Data use by Google when you use our partners’ websites or apps”), (“Data use for advertising purposes”), (“Manage information that Google uses to show you advertising”).