Company: SkinHealthCampus e. V.
Email address: email@example.com
Usage data (e.g., websites visited, interest in content, access times)
Meta/communication data (e.g., device information, IP addresses)
As a basic principle, no specific categories of data are processed unless provided by the user for that purpose, e.g., entered in online forms.
Customers, interested parties, suppliers, visitors, and users of the online offering.
In the following, we also refer to the data subjects collectively as “users”.
Provision of the online offering, its content, and functions
Provision of contractual services, other services, and customer care
Responding to contact requests and communicating with users
Marketing, advertising, and market research
We take appropriate technical and organizational measures in accordance with Art. 32 GDPR, taking into account the current state of the art, the cost of implementation, and the nature, scope, context, and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, to ensure a level of security appropriate to the risk. These measures include, in particular, ensuring the confidentiality, integrity, and availability of data by controlling physical access to the data, as well as the access, input, disclosure, safeguarding of availability, and their separation. Furthermore, we have established procedures that guarantee the exercising of data subjects’ rights, the deletion of data, and a reaction to any threats to data security. Furthermore, we take the protection of personal data into account when developing or selecting hardware, software, and procedures in accordance with the principle of data privacy through technological design and the use of data protection-friendly default settings (Art. 25 GDPR).
The security measures include, in particular, the encrypted transmission of data between your browser and our server.
If we disclose data to other persons and companies (processors or third parties) in the course of our processing activities, transfer data to them, or otherwise grant them access to the data, this is only done on the basis of legal permission, your consent, a legal obligation that provides for this disclosure, or on the basis of our legitimate interests (e.g., when using agents, web hosts, etc.).
If we commission third parties to process data on the basis of a so-called “processing contract”, this is done on the basis of Art. 28 GDPR.
If we process data in a third country, i.e., outside the European Union (EU) or the European Economic Area (EEA), or if data are processed in the context of the use of third-party services or the disclosure or transfer of data to third parties, this will only take place to the extent required to fulfill our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation, or on the basis of our legitimate interests. Subject to legal or contractual permissions, we only process or have data processed in a third country if the specific requirements of Art. 44 et seq. GDPR are met. This means, for example, that the processing takes place on the basis of specific guarantees, such as the officially recognized determination of a level of data protection corresponding to EU regulations or compliance with officially recognized specific contractual obligations (so-called “standard contractual clauses”).
You have the right to request confirmation as to whether the data in question are being processed and also to request information about this data as well as further information and a copy of the data in accordance with Art. 15 GDPR.
In accordance with Art. 16 GDPR, you have the right to request the completion of data concerning you or the rectification of inaccurate data concerning you.
In accordance with Art. 17 GDPR, you have the right to request that the data in question be deleted without undue delay or, alternatively, to demand that the processing of the data be restricted in accordance with Art. 18 GDPR.
You have the right to request to receive the data concerning you that you have provided to us in accordance with Art. 20 GDPR and to request its transfer to other controllers.
You also have the right to lodge a complaint with the competent supervisory authority in accordance with Art. 77 GDPR.
You have the right to revoke your consent in accordance with Art. 7 para. 3 GDPR with effect for the future.
You can object to the future processing of data concerning you at any time in accordance with Art. 21 GDPR. The objection can be made in particular against processing for direct marketing purposes.
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to reset or adjust your cookie settings at a later date.
In accordance with legal requirements, data are stored in particular for 6 years in accordance with Section 257 (1) HGB (trading books, inventories, opening balance sheets, annual financial statements, commercial letters, accounting vouchers, etc.) and for 10 years in accordance with Section 147 (1) AO (books, records, management reports, accounting vouchers, commercial and business letters, documents relevant for taxation, etc.).
We process inventory data (e.g., names and addresses as well as the contact data of users), contract data (e.g., services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and providing services in accordance with Art. 6 para. 1 lit b. GDPR. The entries marked as mandatory in online forms are required for the conclusion of the contract.
Users can optionally create a user account in which they can, in particular, view their orders. As part of the registration process, users will be provided with the required mandatory information. The user accounts are not public and cannot be indexed by search engines. If users have terminated their user account, their data will be deleted with regard to the user account, unless their retention is necessary for commercial or tax law reasons in accordance with Art. 6 para. 1 lit. c GDPR. It is the responsibility of users to back up their data before the end of the contract in the event of termination. We are entitled to irretrievably delete all user data that were stored during the term of the contract.
We store the IP address and the time of the respective user activity as part of the registration and renewed logins as well as the use of our online services. The storage is based on our legitimate interests as well as those of the user to protect against misuse and other unauthorized use. These data are not passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Art. 6 para. 1 lit. c GDPR.
We process usage data (e.g., the websites visited on our online offering or interest in our products) and content data (e.g., entries in the contact form or user profile) for advertising purposes in a user profile, e.g., to display product information to users based on the services they have used to date.
The deletion takes place after the expiry of the statutory warranty and comparable obligations. The necessity to store the data is reviewed every three years. In the case of statutory archiving obligations, deletion takes place after their expiry (i.e., the end of commercial law (6 years) and tax law (10 years) retention obligations). Any information stored in the customer account remains until it is deleted.
When contacting us (via contact form or email), the user’s details are processed in order to process the contact request and handle it in accordance with Art. 6 para. 1 lit. b) GDPR.
The user’s details may be stored in our customer relationship management system (CRM system) or comparable enquiry-related organizational structure.
We delete the enquiries when they are no longer required. We review the necessity to do so every two years. We store enquiries from customers who have a customer account permanently and refer to the information on the customer account for deletion. In the case of statutory archiving obligations, the deletion takes place after their expiry (i.e., the end of commercial law (6 years) and tax law (10 years) retention obligations).
On the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR, we collect data about every access to the server on which this service is located (so-called server log files). The access data include the name of the website accessed, the file, the date and time of access, the amount of data transferred, the notification of successful access, the browser type and version, the user’s operating system, the referrer URL (the previously visited page), the IP address, and the requesting provider.
Log file information is stored for security reasons (e.g., to investigate misuse or fraud) for a maximum period of seven days and then deleted. Data of which further storage is required for evidentiary purposes are excluded from deletion until the respective incident has been finally clarified.
We maintain online presences within social networks and platforms in order to communicate with the customers, interested parties, and users who are active there and to inform them about our services. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.
Cookies are items of information that are transferred from our web server or third-party web servers to the user’s web browser and stored there for later retrieval. Cookies may take the form of small files or other types of information storage.
We use “session cookies”, which are only stored for the duration of the current visit to our online presence (e.g., to enable the storage of your login status or the shopping cart function and thus the use of our online offer). A randomly generated unique identification number, i.e., a so-called session ID, is stored in a session cookie. A cookie also contains information about its origin and the storage period. These cookies cannot store any other data. Session cookies are deleted when you have finished using our online offering and, for example, log out or close the browser.
If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offering.
Google will use this information on our behalf to analyze the use of our online offering by users, to compile reports on the activities within this online offering, and to provide us with further services associated with the use of this online offering and the use of the Internet. Pseudonymous user profiles can be created from the processed data. We use Google Analytics to display the ads placed by Google and its partners within advertising services only to those users who have also shown an interest in our online offering or who have certain characteristics (e.g., interests in certain topics or products determined on the basis of the websites visited) that we transmit to Google (so-called “remarketing” or “Google Analytics audiences”). With the help of remarketing audiences, we also want to ensure that our ads correspond to the potential interests of users and are not annoying.
We only use Google Analytics with activated IP anonymization. This means that the IP addresses of users are truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server and truncated there.
The IP address transmitted by the user’s browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly. Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offering and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. https://tools.google.com/dlpage/gaoptout?hl=de.
You can find further information on data use by Google, setting and objection options on Google’s websites: https://www.google.com/intl/de/policies/privacy/partners (“Data use by Google when you use our partners’ websites or apps”), https://policies.google.com/technologies/ads (“Data use for advertising purposes”), https://adssettings.google.com/authenticated (“Manage information that Google uses to show you advertising”).